Returns & Exchanges

At Sand Cloud, we want you to love your sustainable fashion and beach essentials. If you are not completely satisfied, we offer easy returns and exchanges within 30 days of purchase for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it to your package.

• 3.
  Package Your Items

  Place your items in the original packaging or a secure mailer, ensuring all tags are attached and the product is in its original state.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.