Frequently Asked Questions

Everything you need to know about our sustainable beach essentials.

What makes Sand Cloud towels different from regular beach towels?

Our towels are made from high-quality Turkish cotton, which is sand-resistant, ultra-absorbent, and dries three times faster than standard terry cloth towels.

How do I care for my Turkish cotton towel?

To maintain softness and absorbency, machine wash cold on a gentle cycle and hang to dry or tumble dry on low heat. Avoid bleach and fabric softeners.

What is your return policy?

We offer a 30-day return window for all unused and unwashed items in their original packaging. Please visit our returns portal to start a claim.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How does my purchase help marine life?

A portion of every sale is donated to non-profit organizations dedicated to marine conservation, protecting our oceans and the creatures that call them home.

Can I track my order once it has shipped?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number to monitor your package's journey.